FAQ
At Discovery Swimwear, we offer a wide range of swimwear including bikinis, and one-piece swimsuits. Our collection features various styles, colors, and sizes to suit different preferences and needs.
You can place an order directly through our website, discoveryswimwear.com. Simply browse our collection, select the items you wish to purchase, and add them to your shopping cart. Once you are ready to checkout, follow the prompts to complete your purchase. You will receive an order confirmation email once your order has been successfully placed.
We accept various payment methods including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options available at checkout.
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment through the carrier’s website. If you have not received a tracking number or need assistance, please contact us at contact@discoveryswimwear.com.
Yes, we offer international shipping to select countries. If your country is not listed during checkout, please contact us at contact@discoveryswimwear.com to inquire about shipping options. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
We accept returns and exchanges within 30 days of the purchase date. Items must be in their original condition, unused, and with all tags and packaging intact. To initiate a return or exchange, please contact us at contact@discoveryswimwear.com for further instructions. Please note that shipping charges are non-refundable.
For any questions or concerns, you can reach our customer service team via email at contact@discoveryswimwear.com. We are here to assist you and ensure that your experience with us is positive.
To update your account information, log in to your account on our website and navigate to the account settings section. From there, you can update your personal details, address, and payment information.
If you receive a damaged or incorrect item, please contact us immediately at contact@discoveryswimwear.com. Provide your order number and details of the issue, and we will work with you to resolve the matter promptly.
If you have any other questions or need further assistance, please don’t hesitate to reach out to us.